| Customization: | Available |
|---|---|
| After-sales Service: | Provide |
| Warranty: | Provide |
Suppliers with verified business licenses
Audited Supplier Audited by an independent third-party inspection agency
We offer the Preventative Maintenance and After Sales Service. For we strongly feels about the importance of supporting our customers and the product solutions we provide. Consequently we offer comprehensive maintenance options to prevent equipment issues before they become problems. Also we offer one year warranty!
Installation Services:
Installation Services are available with all new machine purchases. We will provide the technical know how for your operation smooth transition and support for installing, debugging, operation of the machine, it will indicate you how to use this machine well.
Customization:
All machine in our factory can be customized depending on your requirements, We have successful experience design machines according to customer's requirement. The machine absorbing advanced technology in the world, is the new generation of robot. It has the characters like Omron PLC control, reasonable design, compact structure, beautiful appearance, stable and reliable performance, high filling accuracy, adaptability, simple operation, easy maintenance, cleaning and convenient.
Quality guarantee:
1. Each machine is manufactured by our professional workers.
2. Each machine with a strict inspection before out of storage.
3. Each machine use good quality electric elements.
4. After-sales service commitment: After one month, 3 months...We will have return visiting by phone or mail.
5. The warranty time is one year: Within Warranty period, if under the usage of instruction sheet, any product broken or damage, we will offer the repair service for free or replace for free, but clients pay for the freight from China to local place. If need our engineer go to help, clients need to pay for the freight of round-trip.
6. Beside the warranty days, we continue to provide life-long maintenance services.
Q: Are you a factory or trading company?
A: HRG company is a factory who has rich experiences in food, drinks, medical and cosmetic industrials, we offer OEM services in the last over 10 years, and now we have our own brands and own designed machines for sale!
Q: How long need to ship the machines after order
A: All machines can be ready and shipped in 3 months after order!
Q: What's the payment you prefer?
A: Our standard payment terms are T/T with 30% deposits and balanced before shipment.
Q: Why should you choose our automatic machine?
A: We have been specialized in automatic machine for more then ten years, we have sold to and established friendly relationship with multinationals such as Pfizer, AstraZeneca, Sanofi, Daiichi Sankyo, Bayer, Santen, Unilever.
Q: Can you provide after-sale service?
A: Yes, sure. We have engineers available to service overseas.
Q: Can I visit your factory and send team for learning and inspect?
A: Yes, sure. We will do our best to teaching you how to use the machine.
Q: What is our advantages?
A: 1. Competitive price
2. Excellent technical support
3. Best service.
){kind=link}